Refusionspolitik

To start a return, email us at info@rolenna.com with your order number and the reason for sending the item back. Our team will guide you through the process and provide the full return instructions.

Please note: Return shipping is the responsibility of the customer unless the item delivered is faulty or incorrect.

30-Day Return Policy 
You have 30 days from the date of delivery to return your order. Whether it doesn’t meet your expectations or you’ve changed your mind, we’ll ensure the process is simple and clear.

No Extra Charges
We never apply restocking fees. The price you paid is the final amount with no hidden costs.

Refunds
Once we receive and review your returned item(s), your refund will be issued within 7 business days to your original payment method. Please keep in mind that your bank or card provider may require additional time to finalize the refund.

Exchanges
Want to swap your item for something else? Mention it in your return request, and if the product is available, we’ll arrange the exchange.

Need Help?
For any questions or concerns, contact us at info@rolenna.com. We’re here to make your Rolenna experience smooth and supported.